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1. For personal hygiene reasons, Air Liquide Healthcare has a strict no return policy for all medical products.

2. There are no returns or exchanges on products because those products are now sold by Air Liquide Healthcare or elsewhere for a cheaper price

3. In the event of receiving faulty product or if goods are damaged during transit, please advise us of this by email or telephone on (02) 9364 7474, within 5 working days of goods being received.