Air Liquide Healthcare is operating at full capacity and shipping our orders on time. We appreciate your understanding and if you have any questions regarding your order, please contact us at

1. As soon as we receive your order, we will start processing it straight away and get it delivered straight to your door.

2. We also offer a Click & Collect service, you can shop online and collect your order from one of our clinic/partner locations that is most suitable to you, and at a convenient time!

3. We know how important your sleep therapy is and it is essential to have the equipment you want, when you need it. Only orders for delivery within Australia are accepted.

4. Eshop orders are sent from our warehouses in QLD or VIC via Startrack.

5. Orders for delivery are accepted to a street address or PO box.

Click & Collect

1. Place your order online

2. Choose a pick up location from Air Liquide locations available nationally, please specify clinic when you are filling in your details on the checkout page.

3. We will contact you to arrive at a time that is suitable for you.

4. Standard shipping rate of $15.00 ex GST applies for all orders under $99.

5. Free shipping for all orders $99 and over.

6. Delivery of goods shall be deemed to occur at the time the goods are delivered to the nominated street address.

7. Allow for 2-7 business days for delivery to metro locations.

8. Allow for 4-10 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory.

9. A shipment tracking number will be sent via email upon dispatch

Click & Collect

FREE with any online order

Collect at any of our CPAP Direct stores

Click here to view store locations

Returns & Exchanges

Returned items must meet the conditions on our return policy in order for an exchange or refund to be offered

Click here to view conditions