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Transform Your Life with Air Liquide Healthcare
Free Shipping on Orders Over $100!

Frequently Asked Questions(FAQ)

Air Liquide Healthcare offers free delivery on all eShop orders over $100 (excluding Portable & Stationary Oxygen Concentrators). For orders under $99, a standard shipping fee of $15.00 (excluding GST) applies. Delivery timeframes are 2-7 business days for metro locations and 4-10 business days for regional areas.

Yes, Air Liquide Healthcare offers a Click & Collect service. You can place your order online and choose a pick-up location from various Air Liquide locations nationwide. After placing your order, the clinic will contact you to arrange a convenient pick-up time.

Obstructive Sleep Apnea (OSA) is a condition where the upper airway becomes blocked during sleep due to relaxed throat muscles, leading to pauses in breathing that last more than 10 seconds. This often results in gasping, snoring, or restlessness and can significantly affect sleep quality. CPAP therapy is a common treatment option to keep the airway open during sleep.

Air Liquide Healthcare only delivers within Australia. For Portable & Stationary Oxygen Concentrators, zone-specific delivery charges apply if you are located more than 50kms from an Air Liquide Healthcare Oxygen location.

Air Liquide Healthcare offers returns and exchanges for goods that are faulty, significantly different from what was shown or described, or do not perform as expected. However, refunds are not available if you simply change your mind, found the item cheaper elsewhere, or misused the product.

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